Smartshunt will not connect - will not update- bluetooth keeps disconnecting - plenty of signal showing . Very poor quality product for the price.
asked
Smartshunt will not connect -
Hi @SEANV
Did you in the end succeed in updating the product?
If not, can you please tell what kind of phone you are using and post a service report here that is made after trying to update? This describes how to make a service report: https://ve3.nl/VictronConnect_How-to-create-a-VictronConnect-Service-Report
Kind regards,
Thiemo van Engelen
There's no email to send the report to, how clever! If I am not within 12 inches of the product, it will not connect, yet I can receive the monitoring data across the entire RV. I should have purchased the battery with the BT monitor built in. I will be sure to warn others of the limitations on this product.
Please try working through the Bluetooth troubleshooting guide in the links.
I've worked through all of the troubleshooting - the signal is simply so weak that I must be within 12 inches of the product to connect and it still only connects for a short period before disconnecting again. This product should be sold as a periodic battery checking device and certainly not a battery monitoring device. Which it is not.
