Hi,
Is there any way I can tell the Product ID from the SN or PN? I have purchased a second Multiplus II unit to parallel and I want to make sure it's the same without opening the box (in case I need to return it). I am from South Africa.
asked
Victron Multiplus II Product ID
Post both units part number and serial number and someone may then be able to answer you
Thanks @Paul B
Unit 1 (currently installed)
Part number = PMP482305010
Serial Number = HQ2009B6U7Q
Unit 2
Part number = PMP482305010
Serial number = HQ2110HCWS6
On the box of my Multiplus II the hardware revision (hw rev) is also mentioned (on a small sticker, under the bigger one). Look for that, too.
Although with those two being manufactured 13 months apart (September 2020 and October 2021), they probably are not the same hardware revision.
Different hardware revisions might not necessarily mean they won't work in parallel, but I can't say either way. According to what I read, if the part numbers are the same, once you update them to the same firmware version, they should work in parallel. But I also read about some issues in such cases.
It's strange that Victron don't make this easier... it shouldn't be too difficult to have a site where you enter PNs or SNs and it can compare and let you know compatibility
Hi
@Seb71
Unfortunately the new unit doesn't seem to have a hardware revision sticker on the box or on the actual unit. I am not sure if you would know why that is?
The old currently installed unit has "hw rev 12C" listed on the unit.
The different hardware versions of the multiplus II had a different part number - so I would think you are fine. as both part numbers are the same.
