Hi,
Is there any way I can tell the Product ID from the SN or PN? I have purchased a second Multiplus II unit to parallel and I want to make sure it's the same without opening the box (in case I need to return it). I am from South Africa.
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Hi,
Is there any way I can tell the Product ID from the SN or PN? I have purchased a second Multiplus II unit to parallel and I want to make sure it's the same without opening the box (in case I need to return it). I am from South Africa.
Thanks @Paul B
Unit 1 (currently installed)
Part number = PMP482305010
Serial Number = HQ2009B6U7Q
Unit 2
Part number = PMP482305010
Serial number = HQ2110HCWS6
On the box of my Multiplus II the hardware revision (hw rev) is also mentioned (on a small sticker, under the bigger one). Look for that, too.
Although with those two being manufactured 13 months apart (September 2020 and October 2021), they probably are not the same hardware revision.
Different hardware revisions might not necessarily mean they won't work in parallel, but I can't say either way. According to what I read, if the part numbers are the same, once you update them to the same firmware version, they should work in parallel. But I also read about some issues in such cases.
The different hardware versions of the multiplus II had a different part number - so I would think you are fine. as both part numbers are the same.
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