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embthree avatar image
embthree asked

MK3-USB Causes laptop to reboot

Connecting the MK3 to USB cable to the USB port on my computer causes the computer to reboot. It will continue this reboot cycle until the MK3 to USB is removed. Any other USB cable plugged into the computer does not cause this problem.

MK3
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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Can you test the MK3 on another PC/laptop?

If the same happens on a second PC it could be a defective MK3.

If it works an the second PC the fit maybe have a driver problem.

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embthree avatar image embthree commented ·
Thanks. l thought of that. I have only apple products. I have borowed three PC's so far. One was so old it didn't work, one was on a corproate account and could not load the Victron Configure program and the third was the one that reboots. I'll keep looking.
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