question

ted-burke avatar image
ted-burke asked

Smart/V. Connect selected measures on Trend tab disappear when switched to History tab

Have MPPT 75/10 Smart controller. If I change from the Trend screen to Status or History, the data and the 2 selected parameters I am tracking disappear. Nothing is displayed until I re-select the 2 parameters, BV, BAmp. This just happened after updating firmware.

Thanks

MPPT SmartSolarVictronConnect
3 comments
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ commented ·

Hi,

What is the version of your VictronConnect? This can be found in the VictronConnect settings menu.

Kind regards,

Thiemo van Engelen

0 Likes 0 ·
ted-burke avatar image ted-burke commented ·

Where in Connect settings do I find the Connect "version"? Is that the same as the firmware version number I just updated?

0 Likes 0 ·
Show more comments
1 Answer
ted-burke avatar image
ted-burke answered ·

It is 5.44, done on 6/20/21. This week ONE of the two Trend selected parameters (Bat A) remained as I switched back and forth to Status and History.

1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Thiemo van Engelen (Victron Energy staff) avatar image Thiemo van Engelen (Victron Energy staff) ♦ commented ·

Hi @Ted Burke

A few questions that might help us:

Which trend parameters did you select?
Which was on the left and which one on the right?
What type of device are you using VictronConnect on (tablet/phone/PC/Android/iOS/etc..)?

Kind regards,

Thiemo van Engelen

0 Likes 0 ·