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pigeonproductions avatar image
pigeonproductions asked

Multiplus 12/3000/120 Not detected through MK3

Hi Multiples 12/3000/120 not detected through MK3-USB. Clicked auto detect in veconfig as per instructions on ve configure 3 basics video on victron site but it has not shown “target found”.

Any advice greatly appreciated.

Cheers

MultiPlus Quattro Inverter ChargerMK3
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2 Answers
Paul B avatar image
Paul B answered ·

maybe your computers USB port is not recognizing the MK3 and you need the correct usb driver.


To connect your computer to a VE.Bus product (Multis, Quattros and Inverters), you need a driver for MK2-USB (ASS030130000) / MK3-USB (ASS030140000) and an RJ45 UTP cable (ASS030064xxx and ASS030065xxx).

https://www.victronenergy.com/support-and-downloads/software


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andwi avatar image
andwi answered ·

Same problem for me. We have a compact multiplus, 12/2000/80. The firmware number is 1871148.HEX. The config software will find the MK3 interface, but nothing more. It remain in the Please Select... mode.

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