Hi Multiples 12/3000/120 not detected through MK3-USB. Clicked auto detect in veconfig as per instructions on ve configure 3 basics video on victron site but it has not shown “target found”.
Any advice greatly appreciated.
Cheers
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Hi Multiples 12/3000/120 not detected through MK3-USB. Clicked auto detect in veconfig as per instructions on ve configure 3 basics video on victron site but it has not shown “target found”.
Any advice greatly appreciated.
Cheers
The manual says xxxx400 or higher but I can’t find specific firmware marked on the unit.
There is a label inside the unit which is stuck onto the microcontroller chip.
The number will begin with 18xxxxx, 19xxxxx, 26xxxxx or 27xxxxx
Good. One more question, I ask because it's happened before. Is the MultiPlus turned on when you are trying to connect. You've followed the video, but I just want to eliminate possibilities before moving on to Windows / driver fault finding.
maybe your computers USB port is not recognizing the MK3 and you need the correct usb driver.
To connect your computer to a VE.Bus product (Multis, Quattros and Inverters), you need a driver for MK2-USB (ASS030130000) / MK3-USB (ASS030140000) and an RJ45 UTP cable (ASS030064xxx and ASS030065xxx).
https://www.victronenergy.com/support-and-downloads/software
I have downloaded the drivers the VE configure 3 supplied (although it only mentions MK2)
It also says on computers with internet windows will automatically download the correct driver itself, and the computer is connected to internet.
I have the MK3-USB cOnnected to computer via USB and to the Multiplus via RJ45 UTP cable.
Same problem for me. We have a compact multiplus, 12/2000/80. The firmware number is 1871148.HEX. The config software will find the MK3 interface, but nothing more. It remain in the Please Select... mode.
First of all I have the exact same MultiPlus as you have, 12/2000/80 with 1871148.HEX firmware.
I think maybe in the software you see something like "MK3 Detected (VE.Bus devices only)", am I right?
If that is the case then you MK3 device is probably working correctly.
Your problem then is that there are no VE.Bus devices to work with.
Your 12/200/80 on 1871148.HEX is an old VE.9bit device (not VE.Bus) It will not work with MK3. You need to use a MK2 adapter if you want to change the settings with VE.Configure.
Also, there is no change to use a VE.9bit device with CCGX or VenusGX or anything like that. It is too old.
Sorry to bring bad news.
Additional resources still need to be added for this topic
MultiPlus Product page / Quattro Product page
MultiPlus 230V Manual / Quattro 230V Manual
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