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vangoff avatar image
vangoff asked

Smartshunt 500A ringing noise

I have just set up my campervan system and j am getting a ringing noise from the smart shunt 500a. I have disconnected all loads and and the noise remains the only way to stop the noise is by the shunts power cable to the battery.

I tested the noise and it is around 16000-19000hz so it is very quiet high pitching ringing noise. I added a picture showing the noise hz.

Its a Saturday now so ill call my supplier on Monday but wanted to Know it anyone has an idea what the issue could be other then faulty equipment.

Its a new install so I am more than confident with my connections so I'm leaning towards a faulty smartshunt but j could be wrong20201107-144334.jpg


SmartShunt
20201107-144334.jpg (394.9 KiB)
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jimz avatar image jimz commented ·

@Vangoff did you find an answer for this problem? i am having the same issue

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2 Answers
Paul B avatar image
Paul B answered ·

This maybe the cause, open the setting in your victron connect app and check the alarm settings, it MAYBE that a alarm parameter is set and thus its making the alarm noise.


so turn off the alarms and see if the noise stops.



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vangoff avatar image vangoff commented ·

Thanks for the reply, I have all alarms off and i have made sure all firmware is updated. I might try to roll back firmware and if nothing changes I think I'll try a another shunt from the supplier

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bore avatar image
bore answered ·

im also getting this issue

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