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I have a Victron BSC IP22 12/30 charger and a 120AH Lithium battery When I connect to 240v power, the charger immediately shows a voltage of 14.2v goes straight to Absorption, irrespective of the actual voltage. The charger is set to the Li-ion profile. Below are screenshots from both the IP22 and Smartshunt.
Can anybody suggest how I can get it to Bulk charge before going to Absorption?
Hi @Eric Edwards , and others answering on this (rather old) thread that worry if they have a bug in firmware:
Ofcourse, if there is indeed a problem in the firmware, we'll for sure sort it out. Similarly, broken chargers we'll replace. Do note that the issue that started this thread was no broken charger. It was a connection/wiring-issue between charger and the battery.
But before I have some questions, please allow me to explain this:
Until now, every time such report came up, it was in the end determined to be an issue due to a faulty connection between battery and charger. For example a blown fuse, or some other system issue. Not in the charger, and for sure no firmware bug.
We test the firmware extensively before release. In our labs, and in a field test group. And also have not pushed out any firmware updates recently, and keep in mind that there are several hundred thousands of chargers out there in the field, if not even more.
The last firmware update released was on 2021-10-07, in VictronConnect v5.48. And then specifically it was version v3.42 for the IP22 rev2 chargers, (serial no HQ2024nnnnn and later); as an optional update. Not mandatory.
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Troubleshooting an IP 22 charger
Now, to your issue, first of all know that when there is no battery connected, for example due a blown fuse, it is normal for the charger to jump to absorption after 4 seconds.
Similarly, in case the fuse (which is in the charger, and replaceable) is blown, the charger will also go to 14.2V and absorption phase.
Can you describe your system? Ie is there more than just the IP22 charger? Is it in a VE.Smart network?
Next, take out the fuse and measure that with a multimeter for continuity.
And in case that's fine, then use a multi meter to measure the voltage at both the charger- and the battery terminals.
Possible results:
1) In case both battery- and charger terminals read 14.2V, then the battery is already fully charged - no problem with the charger or its connections. Its then normal for the charger to show 14.2V and be in Absorption. Or, in case both read 14.2V and its a lithium battery, it might be that the battery is disconnected itself internally, also no issue with the charger.
2) In case the charger terminals and VictronConnect read the same voltage, also no issue with the charger. Even if the battery at the same time reads a lower voltage. If there is a difference, check the wiring and fuse between charger and battery.
3) In case there is a difference between what is measured with the multimeter at the terminals of the charger and the reading in VictronConnect, then check the fuse. In case fuse is absolutely fine, then send the charger in for repair.
Hope above helps! Welcome to share more details and results of checking with a multi meter.
it's like your charger is in power suply mode !
check your wiring and fuse may be somethink in this way !
The charger is definitely not in power supply mode. I have stripped the system down to simply the charger and battery with nothing else connected. I have now inspected the history and see that the charger performed as expected the first seven times a cycle was commenced. Since that time, whenever power is turned on, the history shows bulk charge for 4-6 seconds and then Absorption immediately after that. The absorption cycle lasts exactly 2 hours and then it goes into storage.
Screenshots below.
Has this behavior been seen before? Perhaps my charger is defective and needs to be replaced.
Did you check the wiring and fuses voltages between the chargers terminals and the battery terminals with a multimeter?
If there is a break, or bad connection, the charger voltage will rise because it doesn't have the battery to pull it down.
If you are reading a voltage of 13.4 Volts with on a multimeter with the probes connected to the output terminals of the charger, while the charger is reading 14.2 V then there is a problem with the charger.
If you are reading 14.2 volts on a multimeter with the probes connected to the output terminals of the charger, and only 13.4 volts on the battery terminals, then there is a problem with the wiring, connections or fuses between the charger and the battery.
I recently purchased the IP22 on Amazon and mine is doing the same thing. I am sending it back for a replacement. I hope the new one isn't defective. How do I know it's defective and not related to how I have it connected or a problem with my batteries? While troubleshooting the issue, I had a feeling the charger was somehow thinking it was connected to 14.2 volts and moving to ABS due to some fault within the charger. To test this theory, I disconnected my battery as well as the cables connected to the charger. I plugged it back in and logged into the App. With nothing connected, it was showing it was in ABS at 14.2 volts. This appeared to validate my theory, but I wanted to be sure so I went into the settings and switched to power supply mode then back to charger mode. I quickly clicked on the status tab and watched as the voltage quickly climbed up to 14.2 volts and into ABS. Something inside the device is faulty or there is something wrong with the latest firmware. Either way, the problem was isolated down to the device itself. I suggest others having this problem do the same test I did. If others doing this test have the same results, it will provide further proof of an issue with the device and hopefully provide Victron with what it needs to diagnose and correct the problem going forward.
In this situation you could try to create a VE Smart network with the smart shunt then join the IP22 to the same network
The IP22 will then use the voltage from the smart shunt and all may work as expected
My suspicion is that your wiring is too light or long this issue should be resolved but the network will help with the diagnosis
Mine is doing exactly the same I need to test as yet with multi meter but would concur that this coincided with the firm ware update I did a couple of weeks ago
is there anyone directly at victron that has read this if so can they please confirm this is the case please?
I’ve had a play with a multi meter and the my battery reads 13…… my smart shunt reads 13….. when on positive of battery and the 2 negs on the smart shunt
but then on the terminal on the charger reads 14.2 when attached to battery and 14.2 with the negative detached but still power going to it
if that is of any significance
I have found that my charger has the same issue.
It seems to only have started after the latest firmware update.
Also the unit gets really hot and the fan is only working for a couple of seconds before it stops. This repeats every couple minutes.
Do you guys know if it is possible to use an older version of the firmware to check if the issue is related?
I am now having this issue too, exactly as described above and immediately after a firmware update. I have contacted the vendor as the product is still in warranty but it is frustrating that I cannot contact Victron direct. It is clear to me that the firmware update has caused a problem, I have used the charger many times without any issue, the problem only started after the firmware update which was, of course, sent to the unit automatically by Victron.
Come on Victron, sort this out!
I don't possess a multimeter. I do know, however, that my batteries needed charge and that the charger went direct to absorption. The first battery was a lead/acid battery which had drained completely due to a switch being left on. The charger went straight to absorption as soon as I switched it on (after connecting the battery). Today I went to charge one of my lithium batteries which I had used for several days and again the charger went to absorption immediately. I have three lithium batteries, it went straight to absorption with two of them but actually did bulk charge with the third.They are Poweroad batteries which I can read through bluetooth, here is the display on one of the batteries and on the IP22 charger at the same time during charging.
I have checked the fuse in the charger, it is intact.
I have used this charger many times since I purchased it in May of last year and always without issue, it is only since the firmware updated (three days ago) that this has happened.
I've a couple of IP22 for testing and none of them showing this behaviour. They all on latest firmware v3.42. Also notice the higher voltage on the charger output 13.81V vs battery terminal voltage 13.61V as a result of cable losses. I think I'm using only 4mm2 wire and quite long. If I extend the length, it would be even more drastic. Not only that the wire will get hot but the voltage at the output will also increase...within seconds...and as soon as the charger measures 14.20V it goes into absorption.
As Matthijs I also suggest doing some voltage measurements at the IP22 output terminals during charging and at the battery terminals. The high voltage at the output can be the result of a faulty cable or connection between the terminals and the battery which causes a high resistance.
If you don't have a digital multimeter I suggest you hire a professional installer to check your system.
What is your installed firmware? What are the charger settings? Please post screenshots of all settings including those hiding behind Advanced Settings, then Advanced battery settings and finally Expert Mode. And please also post images of your IP22 installation.
Hi Eric,
Thank you for the details. I checked them, and really expect the issue to be a wiring issue. Too much resistance between the charger- and battery terminals, causing the voltage drop.
To make sure, you'll have to use a multi meter, or contact your Victron dealer, and send the charger in for checking it or perhaps they have another good advice.
Also I have here attached the previous firmware version, v3.25. Just in case you want to try those. Instructions for how to install those are here: https://www.victronenergy.com/media/pg/VictronConnect_Manual/en/firmware-updates.html#UUID-705fe0d3-30d8-e6e6-aad1-856f4ac6e3b3.
Note that you will be able to login and monitor the charger while that version is installed, but will not be able to change any settings. To change settings, you'll first have to update it again.
Best regards, Matthijs
That's helpful mvader, thank you. I have tested the fuse, it's good. I've taken your point about losses and have shortened my cables. I've drained down a battery and put it on charge and it appears to be working. The voltage at the charger is now 13.76v and the voltage at the battery is 13.62v, are these acceptable?
What I cannot understand is why the problem appeared immediately after the firmware update, I have had no problem before this, the update MUST have made a change.
Firmware updates can't cause voltage drop, I'm sorry.
ps. I think there is just some coincidence going on here. Or something else, difficult to figure out. What matters is if it works well, and seems to work well. Also what matters for your system is that you limit the voltage drop, which you did now.
I'm not worried, and don't think you need to be worried either. Have a good weekend!
Having the exact same issue as many other here. Worked fine until a firmware update. My charger is hooked up to 2x lifepo4 without BMS in my boat and jumps straight to absorbtion after 4s of bulk. Using the boats OE wires which is 10mm2 if I remember correct and they are about 3m of length. Since it worked fine previously and nothing else has changed, I’m not expecting it to be an issue with the connection. The fuse at the charger terminals is not blown, is there another internal one too?
My Victron battery monitor which is connected to the batteries via the shunt reports a different voltage at the batteries while the IP22 reports 14.2V when in the absorption phase.
Any one has any news in this matter or a way to resolve it? I temporarly increased the absorption time to 8h so the charger will charge the batteries to 100%, but it’s not as effective when it’s skipping the bulk stage and limiting the amount of amps
Please read the same thread above for an answer: https://community.victronenergy.com/comments/114487/view.html
my charger hase exactly the same issue.
if i connect the ip 22 the VStart in the hystory windows shows from beginning 14.20V on the battery before connecting i measured 13.30V
checked my wiring
checked the fuse
all fine
Also the fan is only working for a couple of seconds before it stops. This repeats every couple minutes.
it seems that this thing happens only to a few -monday models-? but as bagarn86 says its still possible to charge the battery but its not the idea to increase the absorbtion time...
as many others i am also wondering and waiting for a clear solution of the situation ...
saludos de chile
thanks anyway for your answer -question ...
I just bought an IP22/30 and it is exhibiting the exact same issue. My Battleborn is pretty much dead and it goes straight into absorbsion. The wires are going DIRECTLY to the battery via 6 awh wire. The battery isn't connected to anything else. Even the app shows battery is not at absorb voltage but nonetheless it's in absorbsion mode. I can't believe this has been going on this long and hasn't been fixed. voltage at battery and charger terminal are within .05 volts of each other. Victron please explain how this is happening?
With the bulk \ absorb voltage of 12.00v?
Post a screenshot of the settings.
No, it's at 14.2. BUT I did some tests and It works fine using grid power and my Ecoflow inverter. It goes straight to absorbsion everytime when using my Go Wise PSW Inverter. So at least it seems to be related to the input power or the parameter limits it tests during startup. So seems Victron can do something about this! 
I realize this has been unresolved for a long time now. I just bought an IP22/30 and like many others I had the same issue. BUT I did some testing and it goes straight to absorbsion only when I use my Go Wise PSW inverter. When I use grid power, my Ecoflow Pro or My Giandel PSW inverter it works accordingly. So what did the last firmware update do to make it ultra sensitive to input power? Perhaps this is an easy fix for Victron?
I have the same annoying issuse. Cables, fuse and connections are 100% fine. I have to discharge my battery very deeply to get bulk charging. Will it be ever resolved? So many people are complaining and no real answer from Victron.
I purchased an IP22 about a year ago but just now setting it up with my SOK 285 AH battery. I also had the problem of it switching right into absorption mode.
My problem was the cables with alligator clips I was first using.
I switched to the largest wire that would fit into the connectors of the IP22 #2 wire I think, lugs screwed to the battery and short lengths and now it is charging in bulk at 30 amps.
The first charge put 185 Amp hours into the battery.
I am very happy with both products now.
I am using the following setting recommended by SOK.
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Victron’s Li-Ion profile is NOT sufficient for non-Victron LiFePO4 batteries.
The battery preset should be set to “User Defined”. Turn on “Expert Mode” switch.
Charge Voltage Settings:
Absorption Voltage: 14.6v
Float Voltage: 13.8v
Storage Voltage: 13.6v
Recondition Voltage: Disabled
BatterySafe: Disabled
Voltage Compensation:
Temperature Compensation: Disabled
Bulk:
Bulk Time Limit: 24 Hours
Re-bulk Current: Enabled, set to full output current of charger, typically 25A
Absorption:
Absorption Duration: Fixed
Absorption Time: 1 Hr
Repeated Absorption: Every 7 days
Recondition:
Recondition Stop Mode: Fixed time
Recondition Duration: 15M (This is the minimum allowed setting. It is already disabled in charge voltage settings, but set to this as a safety precaution)
--------------------------------------------------
Oh boy! Thank you so much for this reply, this seems to have saved me a lot of time.
Will definitely try this out tomorrow!
SOLVED ✅
To everybody, who has this problem, I strongly suggest:
1) checking the IP22 fuse, take it off, test with multimeter, install back correctly, make visual i spection
2) make sure you wiring is solid and correct, and tight.
IP22 is pretty sensitive to connections
@austin thanks for that. same problem just after firmware update, despite what Victron says! grrrr....
no change to wiring, rechecked the harness, no issue. then applied your setting, et voila, battery charged to in bulk . going to check with Roamers (my battery supplier) but at least i could charge to 100% monitoring the charge/temp/voltages....
We just had this issue with 2 x IP chargers in VE.Smart Network installed in an RV. The RV was plugged in via 100' 10awg extension cord to 15A outlet. The RV also has a converter which supplies 14.6V to the battery when shore is available. For lack of a long explanation, all DC wiring was done very well (6awg x 3' run), connections/fuses all checked.
When we turned off the converter, the IP22 Chargers went to Bulk and stayed there, battery voltage 13.7V.
When we turned on the converter, the IP22 Chargers went into Absorption even though battery voltage was 13.6V. They provided approximately 20A each.
So it could have been 2 things:
- The AC Input Voltage was dropping to 104V when the RV converter was on (109V with RV converter off), and the IP22 Chargers may have noticed this and ramped down their power draw.
- The Converter was "trumping" the IP Chargers, which were set to 14.2V.
I could not figure out which was the cause, but I hope this helps.
