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dawiz4u avatar image
dawiz4u asked

Connect app not seeing my LiFePO4 12.8/200AH battery.

I’m able to see the BMV battery monitor and the SmartSolar Charger and Battery Protect devices, but don’t see the Smart Battery device.

Lithium BatteryBluetooth
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

Is it a new setup? Did you tried another smartphone?

https://www.victronenergy.com/live/victronconnect:start#troubleshooting

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dawiz4u avatar image dawiz4u Matthias Lange - DE ♦ commented ·

My upfitter installed the entire system 1 year ago. I just started using the Connect app recently when I started having problems with the battery having low voltage issues at 80% charge. Connect sees my MPPT 100/30, Battery Monitor System, and Protection Relays.

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ dawiz4u commented ·

What is the battery voltage?

Maybe someone disabled the Bluetooth of the batteries?
In that case there is no way to reactivate it.

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dawiz4u avatar image dawiz4u Matthias Lange - DE ♦ commented ·

The battery voltage is 13.3V. They were new batteries installed by my upfitter. Is there no way to do a factory reset to start the bluetooth?

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Related Resources

VictronConnect bluetooth troubleshooting guide

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