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marekp avatar image
marekp asked

VE.Bus Error: VE.Bus Error 10: System time synchronisation problem occurred

Today my EasySolar-II GX display froze.

Pressing the button next to it did not result in any change.

I had to turn it off and on to reset.

In Alarm LOG on VRM I found:

Did anyone knows what happened?

Where is this Error #10 coming from?

Edit:

Found this on Victron site

Error 10 - System time synchronization problem

This typically happens during a system restart, and is then not a real error; no need to investigate.

I am happy that there is "no need to investigate", but I would like to investigate why may EasySolar-II GX display froze and I had to restart it.

Probably this error #10 was a result of that restart.

error
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2 Answers
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @MarekP

if you download the logs on VRM of the time it happened, you can see the reason for reboot.

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marekp avatar image marekp commented ·

Hi @Daniël Boekel (Victron Energy Staff)

I am not sure what you mean by "download the logs on VRM".

How I can download this log?

I can see this:

Is this what you are talking about?

I think I know why this error #10 happens.

It happened after I turned the EasySolar II off and than on.

I had to do this because GX controller's display froze, again.

Maybe you know how to reset this display without having to reset whole system?

Regards,

Marek

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enersol avatar image
enersol answered ·

@MarekP @Daniël Boekel (Victron Energy Staff)

Hello, are You successfull with finding out what is the real reason of "VE.Bus Erro 10" in Your system?

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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ commented ·
Hi @EnerSol what kind of system do you have and what is the issue you encounter?
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