question

marekp avatar image
marekp asked

VEConnect not showing my all inverters

What could be the reason that VEConnect is not finding all the inverters connected to VE bus?

I have 2 MultiPlus-II and 1 EasySolar-II.

I am trying to set up 3-phase system.

When I turn all of them on, and open the VEConnect, there is only 1 MultiPlus-II on the list.

When I turn on only EasySolar-II there is also one MultiPlus-II on the list. Should there be a EasySolar-II on the list when only it is on?

I also have a error #25 "Firmware incompatibility".

Apparently EasySolar-II has different firmware than 2 other MP-II.

When I click on this "error #25", I am getting message "Fetching data" and there is no end to waiting for this "fetching" to finish.

How shuld I go about making all firmware the same, so I can start setting this system up?


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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

You can't use VictronConnect to setup a 3-phase system, for that you will need VE.Bus Quick Configure and VE.config. All included in the "VE Configuration tools for VE.Bus Products" software package
https://www.victronenergy.com/support-and-downloads/software
https://www.victronenergy.com/live/ve.bus:manual_parallel_and_three_phase_systems

But first you have to update all firmware to the latest.
https://docs.victronenergy.com/victronconnect-vebus.html#firmware-updates
But I prefer to use VEflash:
https://www.victronenergy.com/live/updating_firmware:updating_ve.bus_products


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marekp avatar image marekp commented ·

I know that I cannot, but why VictronConnect does not see all my inverters connected to VE bus?

Victron is pushing this VictronConnect as a best way to upgrade firmware, but how it can do it if it does not see equipment connected to VE bus?

Why it shows me MultiPlus-II, on the list, when the only unit turned on is EasySolar-II?

And what about this process called "Fetching info" that never ends?

What info is trying to fetch?

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ marekp commented ·

To be honest I used VictronConnect only 1 or 2 times to update a firmware, I like to use VE.flash. The firmware provided with VictronConnect is also not always the latest. I always use VE.flash.

Try to only connect one Multi and disconnect the others.

The EasySolar is basically a MultiPlus with a build-in MPPT so it will be identified as a MultiPlus via VE.Bus.

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marekp avatar image marekp Matthias Lange - DE ♦ commented ·

I will try to connect them one by one to MK3 but I was under impression that if I turn off the unit it is disconnected from VE bus. This is how VE.Bus.Quick Configure recognizes connected units.

EasySolar-II contains MultiPlus-II. MPPT 25/70 and GX device.

If VictronConnect shows EasySolar-II as individual parts, than where is MPPT on its list? And what about GX part?

MPPT or GX can also be updated or set up with VictronConnect.

When I watched the webinar about firmware update, I noticed that on the list of units, that are visible on the VictronConnect device list, were GX devices, MPPT and EasySolar-II, so it should be recognized as EasySolar-II by VictronConnect.

The other question is why VEconfigure tells me that I have MK2 interface when I have MK3?

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marekp avatar image marekp marekp commented ·

EasySolar-II appears on the list in VictronConnect only after connecting it to Internet and setting up VRM site.

After loading latest firmware I noticed that VEConfigure reports MK3.

I am not sure now if it was showing MK2 before.

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