VEConnect not showing my all inverters

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marekp asked Sep 9, '20

What could be the reason that VEConnect is not finding all the inverters connected to VE bus?

I have 2 MultiPlus-II and 1 EasySolar-II.

I am trying to set up 3-phase system.

When I turn all of them on, and open the VEConnect, there is only 1 MultiPlus-II on the list.

When I turn on only EasySolar-II there is also one MultiPlus-II on the list. Should there be a EasySolar-II on the list when only it is on?

I also have a error #25 "Firmware incompatibility".

Apparently EasySolar-II has different firmware than 2 other MP-II.

When I click on this "error #25", I am getting message "Fetching data" and there is no end to waiting for this "fetching" to finish.

How shuld I go about making all firmware the same, so I can start setting this system up?

VE.Bus

2 |3000

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Answer 1 · 2020-09-10T05:44:05Z

Matthias Lange - DE answered · Sep 10, 2020 at 05:44 AM

You can't use VictronConnect to setup a 3-phase system, for that you will need VE.Bus Quick Configure and VE.config. All included in the "VE Configuration tools for VE.Bus Products" software package
https://www.victronenergy.com/support-and-downloads/software
https://www.victronenergy.com/live/ve.bus:manual_parallel_and_three_phase_systems

4

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

marekp commented · Sep 10, 2020 at 06:33 AM

I know that I cannot, but why VictronConnect does not see all my inverters connected to VE bus?

Victron is pushing this VictronConnect as a best way to upgrade firmware, but how it can do it if it does not see equipment connected to VE bus?

Why it shows me MultiPlus-II, on the list, when the only unit turned on is EasySolar-II?

And what about this process called "Fetching info" that never ends?

What info is trying to fetch?

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