Hi,
My new Multiplus 3000 GX's back light does not turn off or dim at all.
Is there a setting I should adjust?
asked
Multiplus GX LCD back light does not dim or go off
Any suggestions?
Hi diaan,
I think there is some confusion about your question. The Multiplus unit itself has no display as far as i know. There are a few products to monitor your Multiplus like a CCGX that has a display or like a Cerbo GX or a Venus GX - or even a Raspberry Pi - that can have a display connected.
So if you can't get it fixed as suggested by JohnC you have to give us more specific information about your equipment.
@PowerAce, welcome to the Community! @diaan is referring to the MultiPlus-II GX, which does have a display: https://www.victronenergy.com/inverters-chargers/multiplus-ii%20gx
Hi @diaan
I'm not familiar with your model, but it should be available in 'Settings' > 'Display & language' > 'Display off time' on the full GX screen. It can be set to 'Never', but a typical default setting would be '1 min'.
Hi @diaan, welcome to the Community! In this case, please reach out to the authorized dealer or distributor from whom you purchased your MultiPlus-II GX, as the screen is indeed designed to dim itself under normal operating conditions, and if it is failing to do so then it may require something as simple as a firmware update or possibly require repair; your distributor will be able to provide you with the troubleshooting necessary and, if necessary, arrange for repair or replacement of the unit.
