Hi,
My new Multiplus 3000 GX's back light does not turn off or dim at all.
Is there a setting I should adjust?
asked
Multiplus GX LCD back light does not dim or go off
Any suggestions?
Hi diaan,
I think there is some confusion about your question. The Multiplus unit itself has no display as far as i know. There are a few products to monitor your Multiplus like a CCGX that has a display or like a Cerbo GX or a Venus GX - or even a Raspberry Pi - that can have a display connected.
So if you can't get it fixed as suggested by JohnC you have to give us more specific information about your equipment.
Hi @diaan
I'm not familiar with your model, but it should be available in 'Settings' > 'Display & language' > 'Display off time' on the full GX screen. It can be set to 'Never', but a typical default setting would be '1 min'.
Yeh, seems that model is different from a CCGX in screen functionality. From the manual..
"When the GX Card is on, pushing the button beside the screen will increase the brightness of the backlight. The backlight will dim itself again after 5 minutes."
Sorry I can't help more. :(
Hi @diaan, welcome to the Community! In this case, please reach out to the authorized dealer or distributor from whom you purchased your MultiPlus-II GX, as the screen is indeed designed to dim itself under normal operating conditions, and if it is failing to do so then it may require something as simple as a firmware update or possibly require repair; your distributor will be able to provide you with the troubleshooting necessary and, if necessary, arrange for repair or replacement of the unit.
