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we ask you about any news in bellow matter.
It is possibility to change the firmware?
F.ex. we have a BPP000200000 sn:HQ13384CLEJ software version V1.07 / V4.00
and BPP000200000 sn:HQ1338XE5G7 software version V1.07 / V4.00
Regards,
Wojciech Wilejkis
Hi @Wilejkis,
The Blue Power Panel (BPP) is now end of life, and has been replaced with the GX device range.
It will not be getting any more updates.
Hi @Guy, I understand that we have to throw these 6 devices into the trash and buy new ones ... and what is the guarantee that the new ones will correctly indicate ... Regards, Wojciech Wilejkis
It is hard to say, what the best step is from the internet. The best thing to do would be to get in touch with a knowledgable Victron distributor, who has recently completed Victron training and is confident and experienced in your market (off grid, marine, automotive, etc).
They can help you understand the behaviour, capacity and potential of the equipment and how it can be best applied for your application. If new equipment is required to do what is required, they will support you through the process of buying and integration.
Hi @Guy, I am writing here with a sneer because we bought these BPP2s because they were to work according to the instructions. Unfortunately, the devices do not work exactly as they should because we think they have bugs in the software. This has been described in detail and explained with your service. That is why we ask about the possibility of upgrading the software because perhaps these errors have been corrected since 2015 ...Regards, Wojciech Wilejkis
