question

ksytsi avatar image
ksytsi asked

Cannot post a question using emoji

EDIT: the reason is a bug/'feature' with non-ascii smiley characters :-(


This has now happened thrice in a row. Ipad, both Safari & Chrome; question ca. 2000 characters long, new verified user.

What is the problem?

"An Internal error has occurred and we are sorry for the inconvenience.

We are doing our best to fix the problem as soon as possible."



victron community
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ksytsi avatar image ksytsi commented ·

So this one went through.

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4 Answers
ksytsi avatar image
ksytsi answered ·

So this one went through...

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Alexandra avatar image
Alexandra answered ·

https://community.victronenergy.com/questions/57582/cerbo-gx-can-all-features-of-mppt-battery-monitor.html

@Ksytsi

I see you managed to post a question. Is the one linked the one you are referring to?

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ksytsi avatar image ksytsi commented ·

Yes, that was the one. Problem was non-ascii smileys. I removed those, so then it went through fine.

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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Ksytsi,

Thanks for reporting, I will make a ticket to at least improve the error message if emojis are not supported.

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Warwick Bruce Chapman avatar image Warwick Bruce Chapman commented ·

I assume this would go without saying, but this is a serious matter and should go to the top of the priority list. We have a lot of passionate emotion in the course of our relationships with Victron, and we need an outlet for them.

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Trina avatar image
Trina answered ·

;)

Hmmm.

Very important stuff here. All my normal 'moji's are suddenly very absent. And I see everyone else has been too surprised to even know exactly how to respond to this dilemma without knowing quite how others feel from their lack of emoji as well.

Very disturbing.

:! :L

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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ commented ·

I think the ascii emoji better reflect Victron's roots as an old school technology company :o

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Trina avatar image Trina Guy Stewart (Victron Community Manager) ♦♦ commented ·

I like that!

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