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Hi first post..
I have a 100amp Victron lithium battery and a 100/30 victron solar controller and a 250w splar panel .
Last weekend the bluetooth stopped working on my phone (android)
I have done all the usual things...turn phone off...delete victron,,re-install victron... but nothing makes the bluethooth work.
Is there a problem with the bluethooth ??? is there a remedy ??
BernieQ
Hello BernieQ,
Can you perhaps be a little more specific on what is working and what is not working:
Are the SmartSolar and battery visible in VictronConnect when you scan?
Are they visible in the bluetooth menu of the phone?
Are you able to connect in VictronConnect or at what percentage does the connection stop?
Kind regards,
Thiemo van Engelen
Hi BernieQ,
You could try to disconnect both the battery and the PV to power cycle the MPPT. If there is a software issue with Bluetooth chip in the MPPT, this will restart it and it might work again. Otherwise I suspect a hardware failure.
Regards,
Thiemo van Engelen
I disconnected the solar controller from the battery ..Now at least my phone can see the controller...But when I put in the 000000 it goes up to about 80 percent then takes me back to the same place...what do i need to do now ???
BernieQ
Hi BernieQ,
Did you already gave it a different pincode in the past? In that case, this pincode should be used. If you forgot the pincode, then it can be reset to 000000 using VictronConnect: https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_resetting_the_pin_code
Regards,
Thiemo van Engelen
Yes I'm using the 000000 pin code
It keeps taking me back to "device name" I have been just putting the six zero's there ...Is there something else I should use ??
BernieQ .
Hi BernieQ,
Did you change the pin code in the past to something different than 000000?
Regards,
Thiemo
You could try to reset the pin code (although is should already be "000000"). Procedure is described here: https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_resetting_the_pin_code
After the pin code reset, try to connect and use "000000" as pin code.
If the pin code reset or the connection after this this fails, please make a service report and post it here. Procedure for a service report is here: https://www.victronenergy.com/live/victronconnect:start#how_to_create_a_victronconnect_service_report
Regards,
Thiemo van Engelen
Thanks for your help... its now working...not sure which of ALL the inputs I done was the one that fixed it...
I deleted the app from the phone put it back in was still the same...I removed the controller from my phone and reinstalled the Bluetooth and still wouldn't work I then shut my phone down ...and bugga me it worked this time .
Was a pain in the butt .
Thanks everyone with the suggestions .
BernieQ .
