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Good day
Just a quick question, if i have a Multi plus 2 inverter and i accidentally chose "other" on my grid code settings, will this cause an error 11 grid relay failure?
I stay in South Africa, will this issue be resolved if i change it to NRS097 setting?
I have gone trough everything and cannot find a fault on the system or electrical work.
The inverter itself is fine as well no issues with the inverter.
Regards
Hi @Gerrie
did you read this document?
https://www.victronenergy.com/live/ve.bus:ve.bus_error_codes#error_11_-_relay_test_fault_-_installation_error_or_possibly_relay_failure
this will lead to better answers, like at what step does the test fail?
does the test also fail when nothing is connected to the output?
Hi Daniel
I have went to the document a few times and everything is in order.
Yes i have disconnect all the outputs on the inverters and it still does the same with no loads connected,
The only thing i can notice is that grid code setting.
Hi @Gerrie
No the grid-code setting shouldn't matter.
Please get your distributor or an installer to help you check the system and find what is going wrong.
Maybe line and neutral are reversed?
I have checked this as well, even with no loads connected it still does the same thing.
It doesn't matter if loads are connected or not if the line and neutral is reversed at the input and a grid code is selected (AFAIK it doesn't matter what grid code) the relay test will fail.
Only if "none" is selected it doesn't matter if the line and neutral is reversed or not.
