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Gerrie Rossouw avatar image
Gerrie Rossouw asked

multi2 error 11 Grid relay

Good day


Just a quick question, if i have a Multi plus 2 inverter and i accidentally chose "other" on my grid code settings, will this cause an error 11 grid relay failure?


I stay in South Africa, will this issue be resolved if i change it to NRS097 setting?


I have gone trough everything and cannot find a fault on the system or electrical work.


The inverter itself is fine as well no issues with the inverter.


Regards

ESS
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2 Answers
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @Gerrie

did you read this document?
https://www.victronenergy.com/live/ve.bus:ve.bus_error_codes#error_11_-_relay_test_fault_-_installation_error_or_possibly_relay_failure

this will lead to better answers, like at what step does the test fail?

does the test also fail when nothing is connected to the output?

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Gerrie Rossouw avatar image Gerrie Rossouw commented ·

Hi Daniel


I have went to the document a few times and everything is in order.

Yes i have disconnect all the outputs on the inverters and it still does the same with no loads connected,


The only thing i can notice is that grid code setting.

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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ Gerrie Rossouw commented ·

Hi @Gerrie


No the grid-code setting shouldn't matter.

Please get your distributor or an installer to help you check the system and find what is going wrong.

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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·
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Gerrie Rossouw avatar image Gerrie Rossouw commented ·

I have checked this as well, even with no loads connected it still does the same thing.

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