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Todd Landfried avatar image
Todd Landfried asked

Not seeing Multiplus-II firmware update 471 in VictronConnect app

I saw the blog post for a new firmware update for the Multplus-II, but it doesn’t appear on our IOS VictronConnect app. How come?

Multiplus-IIfirmware update
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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

If it is that urgent to update the firmware, than use VEflash instead of VictronConnect.
https://www.victronenergy.com/live/updating_firmware:updating_ve.bus_products
But for this you have to download the firmware file from the Victron Professional Portal.
https://professional.victronenergy.com/
There you get the very last firmware 473.

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Todd Landfried avatar image Todd Landfried commented ·

We don’t have windows laptops, only Macs. We’re having trouble with the inverter shutting down prematurely (e.g., saying low voltage with it isn’t) and we’re hoping this update solves the problem. We’re also not installers, we’re the system owner.

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