question

wehrner avatar image
wehrner asked

3-phase Quattro in ESS change Li-Ion Voltage to 41V for 30 seconds.

The above scenario occurs when there is a mains failure at council level. When we simulate a mains failure with the breaker, then it does not happen.

7c010a8e32b6

ESSlow battery warning
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2 Answers
nigelfxs avatar image
nigelfxs answered ·

Hi Wehrner

ESS can use different sources for the battery voltage measurement. The CCGX menu Settings -> System Setup -> Battery Monitor shows the possible options.

E.g. on my system I have the following:

It is possible that a different "source" may give a more accurate battery voltage, and therefore not cause the Low-Battery Voltage alarm and shutdown.


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wehrner avatar image wehrner commented ·

Thanks for the assistance. Have changed it from automatic to VE Bus on Quattro will see..

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Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @Wehrner@onesolar.co.za


it seems your battery disconnects for some reason, what type / size of batteries do you have installed, and what firmware is the battery on?


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wehrner avatar image wehrner commented ·

Hi Daniel, it is a 13.8 kWh BYD battery. Have checked all connections once more. Load does not go over 4 kW between all phases some times less than 1 kW and still get the error

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wehrner avatar image wehrner wehrner commented ·

When we run the system not in ESS then the problem is solved. Only logical conclusion is that ESS for some reason change the battery voltage value to 41V for 30 seconds.. Running out of options and need urgent help. Have the same issue at 2x other sites with other battery configurations. Only common element between the 3x installations is ESS mode... please help

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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ wehrner commented ·

Hi @Wehrner@onesolar.co.za

You have 3x 15 kVA Quattro's on one 13,8 kWh battery?


Please read the manual on this:

https://www.victronenergy.com/live/battery_compatibility:byd_b-box#minimum_battery_sizing

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