question

chaanno avatar image
chaanno asked

Bug report for victron app

Hi

I just bought a new victron charger with Bluetooth connection control. The app needs upgrade to be used for that device, even though I receive here 3g/4g, it does not want to actualize!

I HAVE TRIED IT WITH DIFFERENT CELL PHONES AND IT IS NOT WORKING

SO my advice save money don't buy this useless gadget

VictronConnect
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

I had some trouble with the app myself this week. It ended up being the wrong password. The correct password is 000000, but 0000 was entered instead.


Have you tried the troubleshooting section of the manual?

Once we followed that step by step we got it working.

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

a-v avatar image
a-v answered ·

Please check SmartSolar 150/45. In the battery settings it does not show any system voltage as default, and in the drop-down menu there is no option of 48V.

1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Justin Cook avatar image Justin Cook ♦♦ commented ·

@A_V, thanks for reporting this, I have verified this and forwarded to the app devs for action.

0 Likes 0 ·

Related Resources

Additional resources still need to be added for this topic