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Victron MPPT Passed PV Voltage to Battery

Hi All,

As the title says, I suspect a Victron SmartSolar MPPT 100/50 has passed PV voltage direct to the attached battery and subsequent system, causing a failure of the BMS, a very badly damaged battery with massively swollen cells, and also damage to other components such as lights etc.

The suspicion is backed up via data on the VRM portal whicho shows the MPPT output being close to 70V for a number of hours, and the SmartShunt also reporting the same.
This is all on a 12.8V system.

@Guy Stewart (Victron Community Manager) @Johannes Boonstra (Victron Energy Staff)
Is there anyone I can talk about this, to provide the data and images of the issue - as I think this will end up being a significant insurance claim.

fault
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klim8skeptic avatar image klim8skeptic ♦ commented ·

@fitmydashcam_ltd you might want to upload some screen shots.

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Faults with Victron equipment are best discussed directly with your dealer - this can be formalised with this support request form.