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kaikane avatar image
kaikane asked

How to find firmware upgrade option on MultiPlus II

Plugged in MK3-USB to Multiplus II as only VE.Bus to upgrade firmware from v492 to v506 or later. Able to reach the Product Info page on VictronConnect but there isn't the option "Update" visible on the page.

Multiplus-II
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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·
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kaikane avatar image
kaikane answered ·

multiplus-ii-upgrade-attempt.jpg

Here is the current status.


multiplus-ii-upgrade-attempt.jpg (146.2 KiB)
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kaikane avatar image kaikane commented ·
Note the previous page had the menu option "Enable Settings" but it requires a code provided to installers who've completed the Victron course certification (I don't have). Is this required to obtain a firmware upgrade? Seems too rigid for a product installation that is on its initial commissioning. I hope that isn't the issue.
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nickdb avatar image nickdb ♦♦ kaikane commented ·
Yes, you have to enable the code to unlock updates. This was to ensure people had done the required research (and ideally training) before tackling tasks usually left to installers.

It doesn't take much searching to find, but we may not share these here.

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