question

der-ambergauer avatar image
der-ambergauer asked

Problem with EVCS. Screen shows something wierd and touch does not work.

Hello,

my EVCS screen shows not the expected infos and touch does not work. Via VRM and browser ( local IP ) all is fine.

Whats wrong with my EVCS?


Greetings


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evcs
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20240702-192132.jpg (553.6 KiB)
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7 Answers
Lucian Popescu (Victron Energy Staff) avatar image
Lucian Popescu (Victron Energy Staff) answered ·

Hi, please wait for firmware 1.29, beginning of next week it should be released. If it's not fixing the issue, I'm emailing you to have my contact details, you can write me directly.

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der-ambergauer avatar image
der-ambergauer answered ·

Thank you!

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szdan avatar image
szdan answered ·

Same problem for two of our customers. Eager to test the new firmware. @Lucian Popescu (Victron Energy Staff) is there any fixes related to this type of issues in the manifest or are we just hoping it will?

1 comment
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Hi, you have an email from me
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laurent12 avatar image
laurent12 answered ·

Hi, same problem for me and updating with EVCS_Main_FW_OTA_V01.29_C025.evcsup don't change anything.

V4.4 is visible on the screen. What is the issue ?

Thanks

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Hi, check your email.

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solarbaer avatar image
solarbaer answered ·

Hello,

same problem for me too.

The wallbox is mounted on the south side in the courtyard and gets sun all day.

This leads to exactly this effect. After mounting a sun sail, the problem arises

at outside temperatures above 30 degrees. As soon as it cools down in the evening

After reboot, everything works fine again.

I am of the opinion that this should not happen with a device that is intended for outdoor use.

I ask for advice....

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szdan avatar image
szdan answered ·

Thanks to @Lucian Popescu (Victron Energy Staff) and Victron staff we sorted this issue for our customers. Lucian has sent us a new display driver which resolved the issue. Speak to him if you face screen tearing or freeze issues. Firmware update will not help here it is a hardware issue.

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thomasginger avatar image
thomasginger answered ·

Hello, I have a similar problem, please send this driver to me as well. thank you

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check your email please
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