Good day
I have a site with a Multiplus II and Pylontech batteries (3x US3000C). The batteries are not charging beyond 97%. I have read the FAQ on the Victron - Pylontech battery compatibility page that states this is normal.
The problem is when the installation was done the batteries did charge to 100% and after a few firmware updates the 97% problem started. The client is not happy and believes that I "broke" his system.
ESS and DVCC are on. Have tried different ESS modes but no change.
Are there any steps that I can take to get the batteries to charge to 100%?
I noticed a large voltage difference between the Battery BMS voltage and the VE Bus. Is this normal? When the voltages were checked with a multimeter they were the same from the battery up to the DC bus, so not sure why there is such a large difference.
Currently, the plan is to update all the firmware (Multiplus and Pylontech), fully discharge, and recharge the batteries on a standalone charger to reset their SoC hopefully. But I'm not sure either of these will resolve the 97% problem. Any advice or guidance would be greatly appreciated.
Kind regards
Conrad