I cannot solve the following problem without support.
I have installed a Cerbo GX with tank 140 and all tank sensors are activated in the I/O settings. Nevertheless, I do not see the sensors in the device list. What could be the problem?
asked
Sensors on tank 140 do not appear in the device list
All I can suggest is rebooting the Cerbo. I installed my GX 140 over 2 years ago and can not recall the details. I have just activated my 4th tank as a trial and it appeared in the devices list as a fuel tank which I could then edit.
Argh I just see your post and have exact same problem.
https://community.victronenergy.com/questions/244989/gx-tank-140-missing-in-device-list-cerbo-gx-os-312.html
Have you found a solution?
Even more strange, I see that my GX Tank 140 has exactly the same serial number: HQ2233MJAFG !!!
Don't tell me that you have returned your failed device to the vendor, and I'm the "lucky" boy that purchased it after.... :-/
Hey both, that is indeed really strange!
I’ll get it looked into and will get back to you next week.
Ps; what is the serial number on the label, can you share a photo?
The vendor is asking me to return the unit.
Even weirder: The serial number on the box doesn't match the device. I have HQ2233TQFW on the box...
@mvader (Victron Energy) did you had a chance to look at it? Should Return it to the vendor as they request me to do so?
I found strange that it show-up in I/O but not in the device lists, despite the inputs are enabled in the I/O menu. Any FW update required?
Thx in advance,
FreD.
