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stefanwb avatar image
stefanwb asked

No MultiPlus-II 48/5000/70-50 in device list after FW-Upadate Cerbo GX 3.10

Hello,

I updated my Cerbo GX to v 3.10 and after that there was no
MultiPlus-II 48/5000/70-50 in the device list any longer.

On the dashboard it is still there, but it shows "wrong" values as it says the battery is discharging with 520W whereas the "display" shows charging with 2000W.


Any ideas how to bring the MultiPlus-II back?

Best regards

Stefandevice-list.pngcebrofw.png

Multiplus-II
cebrofw.png (77.4 KiB)
device-list.png (68.1 KiB)
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2 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

It's a known bug. You need to update the MK3 module of the GX device.

Go to the remote console -> device list -> MultiPlus and the should be a hint that there is an update for the MK3, do the update and the MultiPlus should appear in the VRM update list.

https://community.victronenergy.com/questions/231177/vrm-firmware-update-issue.html

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stefanwb avatar image stefanwb commented ·
thanks/danke ;)


However there is still a difference between -500w /discharging and +2000w/charging as shown in the secound picture.


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hdf-mjf-technologies avatar image
hdf-mjf-technologies answered ·

The MK3 update worked! After that the Multipus II appears like expected in the list. Thank You !

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