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basreflex avatar image
basreflex asked

quattro stuck at 52.7hz

isolated system with quattro8k, AC and DC coupled chargers.freq shifting from 50.5-52.5hz,off at 53hz.(SMA inverters).at end of day freq stays stuck at 52.7hz through the night, failing to reset to 50hz, battery voltage is now 49,1V 82% SOC. turning on the generator resets the freq, but this is no real solution.suggestions?

frequency
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Paul B avatar image Paul B commented ·

First of all are you on the latest firmware and are all the assistants set correctly

please supply some details of all the settings and models and how everything is connected

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basreflex avatar image
basreflex answered ·

just checked the settings,freqshift is from 50.2 till 52.7 float 55.2V


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basreflex avatar image
basreflex answered ·

Use equalization (tubular plate traction battery curve) unchecked
Charge curve Adaptive + BatterySafe
Absorption voltage 57.60 V
Float voltage 55.20 V
Charge current 110 A


batteries 24x 2V 1500Ah C10, AC coupled sma tl4000, sb4.0 (limit to 3k) , DC coupled: bluesolar 150/60, 3x makeskyblue 30, 40A modified, venus, BMV700, quattro 8K, 55V automatic fans, battery, room airconditioning at 20degrC

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basreflex avatar image basreflex commented ·

just installed an updated PV assistant, not shure wat the update involves..

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basreflex avatar image
basreflex answered ·

according to the PV assistant the freq should reset at 5.2V below float, or in my case 55.2-5.2= 50V.

still at 49.1V , no reset..

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boekel avatar image boekel ♦ commented ·

Hi @basreflex, can you please first upgrade your inverter to the latest firmware?

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basreflex avatar image basreflex boekel ♦ commented ·

I have version 413, up to date

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Paul B avatar image Paul B basreflex commented ·

I dont think so I think the latest version is 459

please check again and upgrade the quattro

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basreflex avatar image basreflex boekel ♦ commented ·

VRM scan only showed the bluesolar MPPT updatable, did that ..

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boekel avatar image boekel ♦ basreflex commented ·

Hi @basreflex

Please read this:
https://www.victronenergy.com/live/updating_firmware:updating_ve.bus_products

If you don't have the equipment or don't feel sure about doing this, ask your installer to update the firmware for you.

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basreflex avatar image basreflex boekel ♦ commented ·

I design wireless chargers at 6.78 and 13.56Mhz for a living, and have a drawer full of programmers for MCU and FPGA. just have to wait till the misses does not watch the favourite TV.

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boekel avatar image boekel ♦ basreflex commented ·

Ah perfect :)
Let us know if it helped.

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peter-zmg avatar image
peter-zmg answered ·

@basreflex

Did you manage to get this issue resolved?

I have the same problem with a Quattro 10 and it appears to have started when I upgraded the firmware from 417 to 460 and the PV assistant.

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basreflex avatar image basreflex commented ·

so it's not the firmware, that I did not upgrade yet to. there is another problem in the assistant : when the system is in 52.7 mode throttling the AC coupled power, there is no mechanism to release that power when needed. I had a few temp shutdowns for overload, while the freq was at 52.7 and the quattro was not able to release more power from the ac coupled inverters, as it only can reset the freq based on battery voltage. this is a design flaw that can be improved. the ac coupled regulation technique is quite crappy if you look at the AC voltage amplitude oscillations, when in ac coupled battery charge mode

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Phil Gavin avatar image Phil Gavin basreflex commented ·

I have observed similar behavior on a 5kVA Phoenix inverter with AC-coupled PV inverters.

The frequency sticks at 52.7 Hz, until I manually switch the inverter on and off, then it start again at 50Hz allowing the Pv inverters to restart.

I would also like to see a solution to this.

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Hi @Peter-ZMG @basreflex @Phil_Gavin

Did you read this information:

https://www.victronenergy.com/live/assistants:pv-inverter-support#q1_-_the_system_is_locked_to_53_hz_and_does_not_resume


if you believe this is not the reason in your system, what is the site's VRM identifier?

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Phil Gavin avatar image Phil Gavin Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

Thanks for that reference.

This part of my system is not on VRM, unfortunately.

I now believe the issue is that due to other charging apparatus the required low voltage threshold is not reached. I export back to the grid through quattro's on the same battery bank and there are also 3rd party MPPTs on the bank.

This all props up the lower voltage threshold that the batteries reach during the day.

However, adjusting the float voltage higher, or calling the batteries "lithium" may just fool the system into attempting to reset after a frequency shutdown earlier in the day.


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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ Phil Gavin commented ·

Hi @Phil_Gavin

You could set the Quattro charge voltages lower, thereby exporting more power to the grid.

Off course somehow the batteries have to be fully charged also, so maybe a short absorption time followed by a lower float voltage to force feed-in?

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Phil Gavin avatar image Phil Gavin Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

Thanks, yes I do something like that.


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basreflex avatar image basreflex Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

yes I know this , and my system has not obeyed these rules set forth in the FAQ. there is a SW bug somewhere..

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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ basreflex commented ·

Hi @basreflex

I'd like to help, but without more information I cannot do much.

Is the system online?

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basreflex avatar image basreflex Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

yes the system is online ,incl remote console, except i'm on business travel .if the system fails the misses will change the door locks so please be careful. vrmid

985dadcb8ae4



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peter-zmg avatar image peter-zmg Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

Hi Daniel,

System is online, 985dad367a45

Your help would be much appreciated

regards Peter

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Daniël Boekel (Victron Energy Staff) avatar image Daniël Boekel (Victron Energy Staff) ♦♦ peter-zmg commented ·

Hi @Peter-ZMG

What is the problem with this system?

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peter-zmg avatar image peter-zmg Daniël Boekel (Victron Energy Staff) ♦♦ commented ·

It is the frequency sticking at 52.7hz

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