question

Alessio Guscetti avatar image
Alessio Guscetti asked

Multiplus II 24/3000/70 don't connect to PC via MK3 USB after update

Hello,

I update my Multiplus II 24/3000/70 and now i can't see this anymore in the Victronconnect Porgram on Windows 10 with the USB MK3 interface.

The update process was good.

The USB MK3 driver are installed.

on the Victron configurator tool i can connect to the Multiplus.

any one can help me?

Multiplus-II
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

2 Answers
Alessio Guscetti avatar image
Alessio Guscetti answered ·

Now i'm downgrade the multiplus to the version 496 and i can see him again.

I'm update again to V497 and still work.

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Do you have the lastest version of VictronConnect installed? The current version is 5.74.

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.