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Zhao Thomas avatar image
Zhao Thomas asked

Help on VE Bus Smart Dongle with multiplus 12/3000/120

2ee1acf4-4a9d-4fda-9be7-c857e14f3b3c.jpegc1f1db15-ec9b-44c9-813a-6142ffa7dc22.pngWhen I first connected everything the smart dongle showed up on the app but I can’t use it to configure the multiplus somehow.

I tried both port and bought the Victron cable but still not working. Help please!

VE.Bus Smart Dongle
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1 Answer
Alexandra avatar image
Alexandra answered ·

@Zhao Thomas

The VE Bus smart dongle cannot be used to configure the Multi. It can change some settings and work for basic monitoring.

Here is the manual

https://www.victronenergy.com/live/vebus_smart_dongle_manual

Here are some screenshots of what to expect.

To change settings and program the inverter you need the mk3 to usb adaptor.

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Zhao Thomas avatar image Zhao Thomas commented ·
Sorry for the confusion, that what I mean to monitoring and to see the AC input on output. Mine doesn’t even show that. When I click it it just show me the battery voltage and temperature. Thank you.
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johanndo avatar image johanndo Zhao Thomas commented ·
Because you have a Cerbo connected or a remote panel, they become the Master of the Ve.Bus and the dongle looses it's privileges, so it only shows very basic / no useful information.
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Zhao Thomas avatar image Zhao Thomas johanndo commented ·
So I can’t use the smart BMV with the VE smart dongle?
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Alexandra avatar image Alexandra ♦ Zhao Thomas commented ·

@Zhao Thomas

You can use them, they do not smart network however. So both just independent monitors.

If you touch to open the smart dongle do you see anything like the screenshots in my post above?

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