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Zhao Thomas avatar image
Zhao Thomas asked

Help on VE Bus Smart Dongle with multiplus 12/3000/120

2ee1acf4-4a9d-4fda-9be7-c857e14f3b3c.jpegc1f1db15-ec9b-44c9-813a-6142ffa7dc22.pngWhen I first connected everything the smart dongle showed up on the app but I can’t use it to configure the multiplus somehow.

I tried both port and bought the Victron cable but still not working. Help please!

VE.Bus Smart Dongle
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1 Answer
Alexandra avatar image
Alexandra answered ·

@Zhao Thomas

The VE Bus smart dongle cannot be used to configure the Multi. It can change some settings and work for basic monitoring.

Here is the manual

https://www.victronenergy.com/live/vebus_smart_dongle_manual

Here are some screenshots of what to expect.

To change settings and program the inverter you need the mk3 to usb adaptor.

10 comments
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Zhao Thomas avatar image Zhao Thomas commented ·
Sorry for the confusion, that what I mean to monitoring and to see the AC input on output. Mine doesn’t even show that. When I click it it just show me the battery voltage and temperature. Thank you.
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johanndo avatar image johanndo Zhao Thomas commented ·
Because you have a Cerbo connected or a remote panel, they become the Master of the Ve.Bus and the dongle looses it's privileges, so it only shows very basic / no useful information.
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Zhao Thomas avatar image Zhao Thomas johanndo commented ·
So I can’t use the smart BMV with the VE smart dongle?
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