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Martin Coetzee avatar image
Martin Coetzee asked

error 17 auto reset.

2 5kva's in parallel, is it possible to make them auto rest after a error 17 so that my client does not have to manually reset.

error
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Martin Coetzee avatar image Martin Coetzee commented ·

VE.Bus Error: VE.Bus Error 17: One of the devices assumed master status because the original master failed

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Martin Coetzee avatar image Martin Coetzee commented ·

I have checked all the cables, its a overload error that triggered error 17. i had 7000 watts combined coming in at the time from the PV but the 2 5 KVA's should be able to handle that. It was during battery charging, the loads were minimal just over 500 watts on the ac side.

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3 Answers
David Foret (Victron Energy Staff) avatar image
David Foret (Victron Energy Staff) answered ·

@Martin Coetzee You should read the factor 1.0 rule :https://www.victronenergy.com/live/ac_coupling:start?_ga=2.38257121.314233798.1553498915-779317231.1549898832

Error 17 might be a result of the overload situation.

Checking the RJ45s between the 2 Multis can't do any arm...

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Martin Coetzee avatar image Martin Coetzee commented ·

i have 8400 watts of panels only because the roof situation did not allow good alignment, most wattage i have seen is 7200. i can always turn down the regulators if need be.

It is 2 x 150/100 mppts.

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mikeb avatar image
mikeb answered ·

Hi all


Had one of the systems go in to error 17 this morning at 3.40am


The last time it did this error 17 was on the 24th March


Strange how it can last best part of 3 weeks with no issues.


Very disappointed that there has been no fix or feed back from Victron


Regards


Mike

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Lawrence avatar image
Lawrence answered ·

We are having Error17 isses on 2 x 5kw multis as well on a site we have taken over installwd by others. Its an intentionally islanded site, only grabbing the grid on low SoC or high load. We are using assistants for this and having Error 17. I note that the original installer was using the Virtual tab and in there is a check box to default to On in the event of an error. Wondering if this will work work buy keeping the system up. The the original installer unfortunatly didnt set the customer up on VRM and as we had to change the CCGX we cant tell if the system had the Error 17 b4 we got involved. The customer never used to loose power so im wondering if that check box keep the system up.

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Martin Coetzee avatar image Martin Coetzee commented ·

As far as i know your cannot load your ESS assistant while your virtual switch is on. I am micro managing the system remotely as i have seen a pattern. I am going to be replacing the 2 kva with one 10 Kva.

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