question

brasstacks avatar image
brasstacks asked

Cerbo/GX50 is not showing AC input or AC loads

Set Up a cerbo and GX 50. PV data is showing, Battery info from smart shunt is good, however with the shorepower connected I am not seeing the AC input. I also have no AC loads showing, when i know there are loads on the invertert. I have checked all my connections but still no luck.

Any ideas what it might be?

Thanks all

MultiPlus Quattro Inverter Chargercerbo gxSmartShunt
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604labsdave avatar image 604labsdave commented ·

I had the same issue. I simply plugged the ethernet cable from the Multiplus into the MK3-USB then into the Cerbo and started to see the A.C. data. Not how I wanted it to work or how I understand it to work and definitely something I need to get back to and play with. I will be following this thread!

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Rob Bennett avatar image Rob Bennett 604labsdave commented ·
I have a similar issue & have posed the Q/Help Request 2 different ways on this site, but no valuable suggestions? :(... It's a client's remote telecom site, so I need to travel 3+ hours just to deal w/ this annoying issue.. gonna take the Kitchen sink w/ me on next trip up there!.. maybe it is just cabling, but feels like a setting of some type?
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·
More information please.

What components do you have? Some screenshots maybe?

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Alexandra avatar image Alexandra ♦ commented ·
Definitely more information needed here @Brasstacks


But it could be the inverter is not communicating with the GX, or there is a fault with the GX.

Have you tried updating it?


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brasstacks avatar image brasstacks Alexandra ♦ commented ·
I am seeing the Multiplus on the screen, but it is saying its off. The rocker swithch is in the on position and it is inverting. I am guessing its a bad RJ45 lead or connection on either the cerbo or the multiplus.


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sl000014 avatar image
sl000014 answered ·

iam connected on real time but i cannot see my multiplus 2 and my battery i dont what could be the problem

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