question

frangar avatar image
frangar asked

VictronConnect Bluetooth pairing on macOS 12.1 aka Monterey broken?

Ive just upgraded to Mac OS 12.1 and VictronConnect is still not paring with devices it seems. Has victron registered the issue with Apple? As a developer its likely to have more clout than us as users. It would be really useful to get this sorted. Im using the Beta Test version of the connect app.

BluetoothmacOS
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4 Answers
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

UPDATE 2022-02-28: on the latest macOS beta, Bluetooth pairing works again. This is 12.3 beta 4. We couldn't find any official information about when it is due for release, but in some blogs people mention March. Also our support ticket with Apple had an update: a potential fix is identified and will be added into a future OS update.


Original:

Hi @Frangar , and any one else. Indeed, unfortunately Bluetooth pairing with a new Victron device does not work on a Apple device running macOS v12, also known as Monterey.

We're working to fix that, and in touch with Apple about that. Progress on this is slow, there is no solution on the horizon at the moment; its a real difficult one to fix or work around without Apple themselves fixing something.


Note that there was another issue with Monterey, which was that VictronConnect crashed during connecting - which is solved in the latest VictronConnect version, 5.52, released a week ago.



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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·
ps. I'd like to use this thread as the main one for this issue, so its easy to find for anyone else running into this. So I cleaned the title up a bit and answers as well - hope that is ok!
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enodev avatar image enodev commented ·

@mvader (Victron Energy) Do you have an https://openradar.appspot.com/page/1 bug number or https://developer.apple.com/forums/ post about the underlying issue? I am a long term iOS and macOS developer myself and have some developer contacts that may or may not be of help...

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bathnm avatar image bathnm commented ·
I can confirm that it is working in 12.3 release which I updated to last night. This is with VictronConnect 5.57
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Rob Fijn avatar image
Rob Fijn answered ·

Hi, I had no problem with 15.1 .. Now updating to 15.2 .. let see

Rob


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frangar avatar image
frangar answered ·

Thats a result....lets keep everything crossed that it stays working in the official system release. Thanks to all for working on the issue especially @mvader (Victron Energy) & @jonmarinello@gmail.com

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raymiller avatar image
raymiller answered ·

Good news everyone MacOS Monteray 12.3.1 on my M1 MacBook Pro has fixed the Bluetooth VictronConnect issue, I just tested on all my devices and they now successfully connect. It has taken Apple quite a while to get around to fixing this software bug.

Cheers


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Related Resources

VictronConnect bluetooth troubleshooting guide

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