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charlielenglez avatar image
charlielenglez asked

Venus GX Firmware Update Failed

Updating my Venus GX firmware by USB stick fails. I have no Ethernet and connect to the Venus with a pendrive. I've download the new version SWUvenus-swu-beaglebone-20210830191408-v2.73.swu for a Venus GX. But once I try to install it, the system says that there's no firmware file to install.

SWU

Thanks

Venus GX - VGXfirmware update
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Alexandra avatar image
Alexandra answered ·

@Charlielenglez

check the stick is in fat32 file format

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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·
Hi, to add to Alexandra: also try the file that has the -2- in its filename.
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charlielenglez avatar image charlielenglez mvader (Victron Energy) ♦♦ commented ·

Hi @mvader (Victron Energy) Sorry, but I don't understand what that means. On the firmware page, I have the impression that all files have a -2- in their filename:

venus-swu-beaglebone-20210830191408-v2.73.swu

SWUvenus-swu-ccgx-20210830194024-v2.73.swu

SWUvenus-swu-einstein-20210830181758-v2.73.swu

SWUvenus-swu-nanopi-20210830185229-v2.73.swu

Thanks

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charlielenglez avatar image charlielenglez commented ·

Thanks @Alexandra . I tried, but it didn't help. My colleague, who had the same problem, told me that he was using a USB stick formatted in FAT32

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klim8skeptic avatar image klim8skeptic ♦ charlielenglez commented ·
Make sure that the file is the only one on the disc.

NOT a file within a folder.

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Related Resources

Venus GX manual

Venus GX product page

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