question

charlielenglez avatar image
charlielenglez asked

Venus GX Firmware Update Failed

Updating my Venus GX firmware by USB stick fails. I have no Ethernet and connect to the Venus with a pendrive. I've download the new version SWUvenus-swu-beaglebone-20210830191408-v2.73.swu for a Venus GX. But once I try to install it, the system says that there's no firmware file to install.

SWU

Thanks

Venus GX - VGXfirmware update
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Alexandra avatar image
Alexandra answered ·

@Charlielenglez

check the stick is in fat32 file format

7 comments
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·
Hi, to add to Alexandra: also try the file that has the -2- in its filename.
0 Likes 0 ·
Show more comments
charlielenglez avatar image charlielenglez commented ·

Thanks @Alexandra . I tried, but it didn't help. My colleague, who had the same problem, told me that he was using a USB stick formatted in FAT32

0 Likes 0 ·
Show more comments

Related Resources

Venus GX manual

Venus GX product page

Additional resources still need to be added for this topic