question

jcottis avatar image
jcottis asked

Multiplus II not showing AC Input on Cerbo error message AC-Input: Not available

Just connected my new Mutiplus-II 24/3000 to my Cerbo today however I am not sure why I am getting the error "AC-Input: Not available" and it also registered an alarm, any assistance appreciated.


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Multiplus-II
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3 Answers
thechad avatar image
thechad answered ·

I figured it out, at least in my situation... I needed to go into Menu > Settings > System Setup and set both AC inputs to Shore Power.img-4202.png

Additionally, I installed the release candidate firmware (2.80~17 ) and it now shows both line 1 and line 2...

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1 comment
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scottd avatar image scottd commented ·
Thanks this fixed my issue also.
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thechad avatar image
thechad answered ·

I have this same issue! Multiplus II + GerboGX My dashboard looks almost identical.

With the Bluetooth dongle connected to the MPiII (with the CerboGX disconnected), I can see all of the AC details in and out for both line 1 and line 2. So, it's not like the MPII doesn't have this data.

Have you found a resolution? I have tried replacing the data (ethernet) cable also...

I also have an MK3-USB I will connect in a bit to see what it sees and tweak a few settings. Maybe there's a bit to flip in there somewhere that might help...

-chad

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wbogan avatar image
wbogan answered ·

@TheChad, I had the exact same problem and your fix solved my issue as well. I was checking every option on the Multiplus and this got to the right screen in the Cerbo GX. Thanks so much. I also love your channel on YouTube. Keep up the great work.

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