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Good Day. Our client purchased house with Victron system installed, but they cannot get hold of previous owner to add them to the vrm portal to gain access to the system.
@Guy Stewart (Victron Community Manager) can you assist us to get our client access to their own system on vrm?
Ok. But I cannot delete myself from that unit as I see it.
Just delete the installation from your account, the new owner can register it again with the VRM ID.
Or you invite the new owner with admin access and delete yourself after that.
Yes you can delete yourself once there is another user with role Admin. Once the other user has fully validated their account then you may proceed to removing your access to that installation. If you wanna delete your account altogether from VRM, then that's another matter which you'll need to contact Victron Energy about.
