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Take the units front cover off and advise the number on the chip it will start with 19 or 26 if its a 220v unit,
the firmware you are trying to install the first 4 numbers must match
I think the upload firmware you want is 2620486 but the again the first 4 numbers must match
Hi Paul,
Kindly see attached photos.
All of them are suitable for your Multi. I would recommend to use the latest one (486).
You have some kind of connection problem. Did you follow the instructions?
https://www.victronenergy.com/live/updating_firmware:updating_ve.bus_products
Can you connect to the Multi with VE.config?
MultiPlus Product page / Quattro Product page
MultiPlus 230V Manual / Quattro 230V Manual
MultiPlus 230V Datasheet / Quattro 230V Datasheet
VE.Bus Error codes / VE.Bus configuration guide
Additional resources still need to be added for this topic
Remotely Update VE.Direct Firmware
VictronConnect manual / Firmware updates
Updating a Victron Smart Solar MPPT Charge Controller with Victron Connect
VictronConnect configuration guide for VE.Bus products - Firmware Updates
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