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rwcran asked

VEconfigure Range check error

Using VEconfigure and the MK3 attempting to connect to Multiplus 3000 I occasionally see a "Range check error" window appear and the connection attempt fails. What is "Range check error"?


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VEConfigure 3
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demongman7 avatar image demongman7 commented ·
Has anyone identified alternative solutions to this? I have no other devices connected besides my multiplus 3k, smart dongle and the Mk3. Uninstalling and reinstalling VEConfig3 didn't work. Can't seem to find any info on this error code anywhere online besides one other community thread. @Matthias Lange - DE @rwcran
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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Do you have a GX device connected? If yes, try to disconnect it during the process of configuring the Multi.

You can also try to select the correct COM-port manually instead of using the auto detect.

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rwcran avatar image rwcran commented ·
There are no connected devices to the Multiplus except the MK3. I still don't understand exactly what the error message is inferring? Software programmers are notorious for writing cryptic error message that only they understand. Does range check error mean the detected com port number is out of range? I can get connected sporatically using autodetect or by manually selecting the com port. I am using Windows 10 and the VEconfigure app has never functioned reliably when trying to connect to the multiplus. I almost always need to make multiple attemps before I get connected because the attempts often time out using either manual or auto detect.
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Harold Lopez avatar image
Harold Lopez answered ·

Hi, what I did was uninstall the VE configure, and installing again, plus, I disconnected all sensors and accesories. It Worked.

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