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domonic avatar image
domonic asked

Octo GX Wifi problem

Hi All.

My client has installed an octo GX and accidently switched off the WIFI connection to it.

We are trying to find out what is the best way to connect to it via LAN as it needs a Subnet Mask and a gateway.

I tried the Venus GX Lan settings on the laptop but it does not allow it.

We have held in the reset button and that does not work.


My client is 7 hours away from me and is battling on the site.

What is the best way to get the Octo GX back onto Wifi to change settings and connect it to the clients Wifi

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1 Answer
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wkirby answered ·

If the OctoGX's LAN port is on DHCP mode then it won't have an IP address of its own and nothing will be able to connect to it.
It needs an offer from a DHCP server. A little plastic router will do the job, but maybe you don't have access to one. You can turn your laptop into a DHCP server by enabling Internet Connection Sharing. Then the laptop will hand out an IP address via its LAN port to the OctoGX and you'll be able to point your browser at that IP and change the settings.

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domonic avatar image domonic commented ·

Thanks. We came right with the unit

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