Hello , This is my first post and i'm hoping the forum can help.
I have a victron 12/30 (3 ) battery charger and have had that paired to my phone. This pairing works fine until a victron smart shunt. The charger works fine and has certainly given my house batteries in the caravan a boost. I have 2 X 220 Ah agm batteries to look after the requirements of my caravan. I also have now just fitted a Victron smart shunt ( 500 Amp/50mv ) and this is also paired to the phone. My phone also shows in the Victron app and the phone sees both the Battery charger and the smart shunt.
But this is where the problem lies. while i can open the app and look at the smart shunt, when i go into the app and try to look at the battery charger it keeps asking for the password or times out and i have to go back to the start and try again. I sometimes get to around the 20% load and then the app tries to re start again. The battery charger asked to update the firmware, this was done and the same with the smart shunt, so both have had the firmware upgraded. The other thing that is a problem is that the range of the bluetooth is very poor and i basically have to be sitting on top of the battery charger or the smart shunt to get a good signal.. The batteries along with the charger and smart shunt live under the bed in the caravan. I decided to go down the bluetooth parth as it would make it easy to see how my house batteries are going during the day. Better that lifting the bed !!
I also have tried to turned my phone off and re started it. i also have removed and reinstalled both the battery charger and the smart shunt. This has not helped !!