question

No one is running in this issue, where do i report this issue ? @Guy Stewart (Victron Community Manager) any idea ?

same Problem using a SMA-SB2.0! I also have a Tank-Sensor in the Devicelist with the same ID (20) as th PV-Inverter. The Tank-Sensor is not needed but i cannot delete it. Possibly this is the reason?

I have the same installation.

First inverter set at AC1 out on L1, 2nd inverter set at AC1 in on L2. Both are showed on the Remote Console. But only the first at the VRM Portal.

If I put the 2nd inverter in the settings on L1, it will appear on the Portal as well.

But then you will get wrong datas of the AC loads at the Console and the Portal.

So, it is not a solution.

I think, there is a software problem on the Portal which has to be solved by VE.

Anyone know where I can report issues on the vrm portal?

Since it's @slowdown and me that is experiencing this there must be something different in our case since we can't see the PV inverter in VRM portal.

After a few tries I found a workaround. If I set the PV inverter to the same phase as the MP-II in VGR, now I can see the inverter in the VRM-dashboard. I'll watch that, physical the SMA inverter is on a different phase. I don't know if that will cause other problems.

I will try again, @mvader (Victron Energy) do you know if it's a bug or by intention that we can't see Fronius on the VRM ?

Hi Peter, I have the some problem with MP on L1 and Fronius in L2. Is there a solution? Which Smartmeter did you use?

I have a similar problem (as the one that was reported here):

https://community.victronenergy.com/questions/128115/pv-inverter-disappears-in-vrm-dashboard-after-chan.html?childToView=128129#answer-128129

Everything was fine until I changed the PV Inverter from L1 to L3 (L3 is the correct one).

@mvader (Victron Energy) : Is this the same type of bug?
If useful, I can give you my VRM installation ID

I have the same problem in an installation with 1 MultiPlus-II at L1 and 2 Fronius Primo at L2+L3.

The CerboGX (with Touch) shows everything perfect, but in VRM there are mistakes...

I hoped to save the problem by resetting the Cerbo (with that special file on USB-disc) and setting up the complete System. No way...

At first i saw the inverters, also in VRM and the device list. But then they disappeared.... maybe by changing the phase L1 > L2/3

I guess Victron doesn't care about this. @mvader (Victron Energy) you promised to follow up on this but never did ? Why is this issue so hard to solve or why don't you want to solve it ?

Same problem. MP on L1 and SMA on L3, data can be seen in the remote console, but no appearance in VRM. @mvader (Victron Energy) , can a solution be made for this phase issue?

Thanks

and another: MP2 on L1 and Fronius on L3. Remote Console is fine, but nothing on VRM.

Jens

Same problem for me - SMA on L3 --> Remote console and VRM Advanced view okay, but no SMA on VRM Dashboard

Same problem for me - SMA on L2 --> Remote console and VRM Advanced view okay, but no SMA on VRM Dashboard.

Please fix the problem. In Germany, due to the unbalanced load rule, it is not possible to connect more than 4.6 kW to one phase.

Is there an update now? I will add another SMA inverter in the next few weeks. I look forward to further developing the topic.

Finally the Fronius inverter is now shown on the VRM portal together with the total solar output !

Now it all works

For the Fronius Gen24

The solution is to configure SunSpec support on the PV-inverter.

In the Fronius Gen24

API needs to have been Selected

• Log into the Fronius web interface. Select Finish
• Communication
• Go to the Modbus tab
• Set Data export via Modbus to tcp.
• set Sunspec Model Type to int + SF

Thanks