question

Mathew Hamilton Green avatar image
Mathew Hamilton Green asked

Victron 500w inverter has started rebooting randomly

Hi


I’ve had a 500w inverter for about 18 months. It’s been used on a daily basis. I live full time in a motorhome.


it’s been working fine until recently where it now starts rebooting even under zero load. Just turned on with nothing connected.

Any ideas why?

Is this a fault that can be fixed?

I bought Victron and spent the extra money for value and I’ll be slightly miffed if it’s failed already.

Cherrs

Mat

Phoenix Inverterreboot
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4 Answers
Mathew Hamilton Green avatar image
Mathew Hamilton Green answered ·

Sorry forgot to add the error message is low voltage even though the battery pack is fully charged!

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Rob Fijn avatar image
Rob Fijn answered ·

Hello Mathew, Check your cabling, fused, bolds. If you have a VE.direct of Bluetooth connection available, check the Voltage reading when giving some load to the inverter. If the voltage goes down (down), this points to a bad cable/connection.

Let us know how this goes.

regards, Rob


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Mathew Hamilton Green avatar image Mathew Hamilton Green commented ·

Do you have any idea what might cause my cable to go black?

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Mathew Hamilton Green avatar image
Mathew Hamilton Green answered ·

I’ve checked my cables and all is good. No fuse issues.

Literally nothing changed then sudden reboots.

is it possible that a component has failed?

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

It's always possible that an internal component has failed.

If you can't find the problem yourself you should ask a local installer for help or contact the dealer from whom you bought the inverter.

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Mathew Hamilton Green avatar image
Mathew Hamilton Green answered ·

5ffcbaad-b215-40f5-a7c3-4a9bc2e894f5.jpegI think you were right!!! Fingers crossed that further testing will prove that but I found the end of the POSITIVE cable going into the inverter was black. Do you know what would cause this?

I’ve also uploaded a photo of the cable cut back and shiny!!


cce89777-6f25-412d-9b3b-541092f586a2.jpeg


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