question

yoki avatar image
yoki asked

No data on VRM ?

Dear all,

No data on VRM despite successful registration of the CCGX

This is the first time this has happened to me, what could be wrong or what should I do? CCGX firmware 2.66. Ethernet connection and and I tried with another ethernet cable. Please see image below, yet it's connected.

FYI :

- the power plant works fine. It was commissioned on February 16/2021 and I connected to VRM on April 12/2021 (the house was in the final phase of construction, it had no internet when I commissioned).

- power plant with PV 21kWp, 4 x MPPT 250/100 + 1 x MPPT 100/20_48 + 3 x Quattro 48/5000 + 7 x Pylontech US3000.

Thanks for your help.

Yonas Kiflom

img-20210415-115250.jpg


Thank you in advance for your help.

Y. Kiflom

VRM
img-20210415-115250.jpg (3.9 MiB)
9 comments
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Ulrich avatar image Ulrich commented ·

Pleas add a foto of the VRM section of the settings.

0 Likes 0 ·
yoki avatar image yoki Ulrich commented ·

Hallo Ulrich,

Thank you for your reply.

Below is the VRM print screen. The status indicates ok. From VRM, I can invite someone with full control or not. Moreover, Victron's local support has access and is looking for a solution for the moment. That said, although VRM and bidirectional communication are enabled on CCGX but there is no data, device lists and no virtual console.

Thank you for your contribution.

Have a nice day,

Yonas Kiflom

1618989882008.png

0 Likes 0 ·
1618989882008.png (31.8 KiB)
Show more comments
yoki avatar image yoki Ulrich commented ·

Hallo Ulrich,

Here are the CCGX VRM setting photos.

Thank you for your help.

Sicerely,

Yonas K.

ccgx-vrm-settings-1.jpgccgx-vrm-settings-2.jpg

ccgx-vrm-settings-3.jpg


0 Likes 0 ·
ccgx-vrm-settings-1.jpg (3.8 MiB)
ccgx-vrm-settings-2.jpg (3.6 MiB)
ccgx-vrm-settings-3.jpg (3.6 MiB)
ccgx-vrm-settings-2.jpg (3.6 MiB)
ccgx-vrm-settings-1.jpg (3.8 MiB)
Show more comments
2 Answers
seb71 avatar image
seb71 answered ·

Is VRM logging enabled?

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

yoki avatar image
yoki answered ·

Finally, I replaced the CCGX and it's now fully operationnal.


1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Ulrich avatar image Ulrich commented ·

Great to hear.....

0 Likes 0 ·