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vanlifer007 asked

Please help- state unknown and not connected - Mppt and sometime the Smartshunt on the VRM, VictronConnect and remote console.

  • Hi. Just now my blue solar mppt and smartshunt disappeared from the VRM, victron connect and remote console.


Is there any know recent issues?


Many thanks

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MPPT ControllersVRMVictronConnect
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3 Answers
vanlifer007 avatar image
vanlifer007 answered ·

Can please anyone from the community help this is the second or third time this issue happened to me. Again today only the mppt is shown state not connected or a unknown. When i reboot i can no longer see the device on venus remote console.Atough the mppt disappear the led bulk light remain on. And i can amps coming in. Sometime both the smartshunt and the bluesolar MPPT disappear from all platforms. VRM, victronconnect, and Venus OS. I was running v 2.6 and had this problem and i have just updated to version 2.63 of Venus but it's still not working. They will reappear again without having to do anything. can anyone please help.

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seb71 avatar image
seb71 answered ·

How are they connected to Venus GX?

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vanlifer007 avatar image
vanlifer007 answered ·

Ve.direct to USB.

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seb71 avatar image seb71 commented ·

Are you also using a USB hub?

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vanlifer007 avatar image vanlifer007 seb71 commented ·

No direct to the RaspberryPi 3b+.

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