question

josmeijer avatar image
josmeijer asked

Stalled screen in Android VRM

For some time the remote console on my Android phone gets stuck on this screen (only with one of my installations). If I open it on my windows laptop or iPad it works like charm. Any suggestions?

screenshot-20210204-094523-orgmozillafirefox.jpg

remote console
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

4 Answers
Teun Lassche avatar image
Teun Lassche answered ·

Hi!


Can you post or email me a VRM link? Then I'll have a look for you.

2 comments
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

josmeijer avatar image josmeijer commented ·

My grandmother always said "if it's everyone's responsibility, then it is nobody's responsibility". It looks like a true-to-nature description of this forum. I have now an odd 3 or 4 requests open on this forum. Usually one of the "Victron officials" reacts soon. I do as they ask and they are never heard of ever after. Just a random remark.....

Yet I am born optimist so I report this new development:

I used to circumvent the fact that the VRM app on my phone stalls once I try to get into the remote console (to start the generator) by opening my notebook and using a browser to get the desired result.

This morning I was unpleasantly surprised to find that the difference in behavior between phone and browser was solved. For the worst.

The browser now too refuses to open the remote console.

Anyone with an idea? (other than getting in my car and driving 115 km to Amsterdam to manually start the generator)

accessdenied.jpg

0 Likes 0 ·
accessdenied.jpg (58.4 KiB)
seb71 avatar image seb71 josmeijer commented ·

Which firmware are you using on your GX device?

Is it set to auto-update the firmware?

How it is connected to the Internet? Using a LAN (UTP/RJ45) cable or using WiFi?

0 Likes 0 ·
josmeijer avatar image
josmeijer answered ·
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

josmeijer avatar image
josmeijer answered ·

But to replicate the problem a Huawei P30 pro running Android 10 might be necessary.

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

josmeijer avatar image
josmeijer answered ·

It is set to auto-update, running firmware v 2.63. It is hardwired with a RJ45 cable and an industrial network switch to a 4G router. Apparently this connenction works, as all logging functions are accessible.

5 comments
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

josmeijer avatar image josmeijer commented ·

I did find another workaround, though. The browser on my phone still shows the remote console. But it feels like a narrow base :-)

0 Likes 0 ·
Show more comments
seb71 avatar image seb71 commented ·

I have a somewhat similar issue since updating to 2.62 and then to 2.63, but in my case apparently only if using WiFi.

At random times my Cerbo GX it is not accessible via WiFi (neither locally nor through VRM Remote Console).

It recovers by itself after few minutes (so VRM logging still works).

In my case, booting back to 2.60 fixes it.


But it looks like you have a different issue, since you are using a wired LAN connection.

0 Likes 0 ·
Show more comments

Related Resources

Additional resources still need to be added for this topic