question

Jon S avatar image
Jon S asked

How do I clear a High Voltage alarm on a GCCX from a Lynx Shunt?

I have tried clearing the alarm by going to the GCCX clicking Menu. Selecting notifications. Arrowing down to the alarm. Pressing the space button and pressing the center button on the CCGX.

I have also restarted the GCCX.

According to the VRM logs voltage only went to 14.22, so not sure why that alarmed. Regardless I cannot seem to clear it. Any ideas?


Thanks!

voltagealarm
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2 Answers
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Hi @Jon S

What are the settings? did you set the clear voltage high enough to actually clear the alarm?

Maybe you can share a screenshot of the settings?

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tozz avatar image
tozz answered ·

Has the battery voltage actually come down? If it's still at 14,22, and that is too high according to your settings, the alarm is still active. It will probably disappear once voltage has dropped.

If eg. my MultiPlus has lost grid connection the alarm will stay active till the grid comes back.

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